Introduction
LabsVault ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.
Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Password (encrypted)
- Name (optional)
- Date of birth
- Gender
Health Data
When you use our service, you may upload:
- Lab test results (PDFs)
- Medical lab values and biomarkers
- Reference ranges and test dates
Your health data is yours. We do not sell, share, or use your health data for advertising. We only process it to provide you with the service.
Waitlist Information
If you join our waitlist, we collect your email address to notify you when we launch.
How We Use Your Information
We use your information to:
- Provide and improve our service
- Process and organize your lab results
- Send you service-related communications
- Respond to your requests and support inquiries
Data Storage and Security
Your data is stored securely using industry-standard encryption. Lab report files are stored in encrypted cloud storage. We use HTTPS for all data transmission.
- Data encrypted at rest and in transit
- Secure cloud infrastructure (Cloudflare)
- Regular security audits
Data Retention
We retain your data for as long as your account is active. You can delete your account and all associated data at any time from your account settings.
Third-Party Services
We use the following third-party services:
- Cloudflare - Hosting and security
- PlanetScale - Database hosting
- AI Processing - For PDF extraction (data processed but not stored)
We do not share your personal health data with any third parties for marketing purposes.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data
- Withdraw consent at any time
Cookies
We use essential cookies only for authentication and session management. We do not use tracking cookies or third-party advertising cookies.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect data from children under 13.
Changes to This Policy
We may update this policy from time to time. We will notify you of any material changes by email or through the service.
Contact Us
If you have questions about this privacy policy or your data, contact us at: